OnlySpins Privacy Policy

At OnlySpins, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, and safeguard your personal information as an Australian-based online casino.

Information We Collect

We collect personal information you provide during account registration, such as your full name, date of birth, email address, phone number, residential address, and payment details for AU$ transactions. We also gather identity documents like passports or driver's licences for verification to comply with Australian gambling laws. Additionally, we collect usage data, gameplay information, and data from cookies and tracking technologies during your interactions with our platform.

How We Use Your Information

We use your information to verify your identity and age, process deposits and withdrawals in AU$, and provide customer support as required by our gaming licence obligations. It enables us to detect fraud, prevent money laundering through AML compliance, and improve our services. We may also send account-related updates and personalise your experience, but we never sell your data to third parties.

Information Sharing

We do not sell or share your personal information with third parties for marketing purposes. We may disclose data to service providers for processing payments or support, and to regulators for AML reporting or legal compliance. Sharing occurs only as required by Australian law, court orders, or to protect our rights.

Data Security

We implement robust security measures including encryption of personal data, secure servers, and access controls to protect your information from unauthorised access. Our systems comply with industry standards for data protection in online gaming. We regularly review and update our security practices to address emerging threats, though no system is completely secure.

Your Rights

Under the Australian Privacy Principles, you can request access to your personal information, seek correction of inaccuracies, or request deletion subject to legal retention requirements like AML rules. You may withdraw consent for marketing communications and lodge complaints with the Office of the Australian Information Commissioner (OAIC). We will respond to your requests promptly and free of charge where possible.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance site functionality, analyse usage, and personalise your experience. You can manage cookie preferences through your browser settings. Our practices align with APP requirements for transparent data collection.

Contact Us

For privacy concerns or to exercise your rights, contact our Data Protection Officer. We aim to respond within 30 days.

[email protected]